What warranty applies
Ergonomique guarantees the high quality standards of her products. For that reason we give five years full warranty on all our products.
The date at the delivery note is leading. So, please keep this information.
What is my warranty
Your delivery note is your warranty document.
What to do, when I like to appeal to warranty of a product
When you are not satisfied with one of our products, and it is a question of a production failure, do not hesitate to appeal to the warranty of the product. To start the complaint procedure, please send the written complaint to firstname.lastname@example.org. Mention the reference number, number of delivery note and a description of the production failure. We deal with your complaint within 5 working days and contact you concerning the further steps.